Privacy Policy (South Africa / POPIA)
1. Personal Information We Collect
We collect personal information only when you voluntarily provide it, such as your name, email address, or details submitted through forms. We may also collect basic technical data (cookies, device information, analytics) to improve the website.
2. How We Use Your Information
Your information is used to:
- Respond to enquiries
- Provide updates or communication
- Improve our website and service offering
We do not sell or share your personal information with third parties. Our hosting and service providers (e.g., Wix) may process data as part of delivering their services.
3. Your Rights
Under POPIA, you may request:
- Access to the personal information we hold
- Correction or deletion of your information
- Withdrawal of consent
4. Data Protection
We take reasonable steps to secure your information and prevent unauthorised access.
5. Contact
For privacy-related queries, please contact us at:
Email: info@substr.co.za
Location: Cape Town, South Africa
Terms & Conditions
1. Use of This Website
You may browse this website for personal, non‑commercial use. By using the site, you agree to these Terms & Conditions.
2. Intellectual Property
All content, branding, design, and materials on this website belong to Substr. You may not copy, reproduce, distribute, or use any content without permission.
3. Accuracy of Information
Information on this website is provided “as is”. While we aim to keep content accurate, details may change over time.
4. Limitation of Liability
We are not liable for any direct or indirect loss, damage, or inconvenience arising from use of this website or reliance on its content.
5. External Links
This website may contain links to external sites. We are not responsible for the content or security of those sites.
6. Governing Law
These Terms & Conditions are governed by the laws of South Africa.
Disclaimer
This website provides general information about the Substr service, which may still be under development. Nothing on this site constitutes professional advice.
Features, processes, and service details may change before official launch. We make no guarantees about completeness, accuracy, or reliability of the information provided.
Use of this website is at your own discretion. We are not responsible for any errors, omissions, or outdated information.
Cookie Policy
1. Use of Cookies
This website uses cookies to improve your browsing experience and help us understand how visitors use the site. Cookies are small files stored on your device when you visit our website.
2. Types of Cookies We Use
- Essential cookies: Required for the website to function properly.
- Analytics cookies: Help us understand website traffic and usage patterns.
- Functional cookies: Remember your preferences to improve your experience.
3. Third‑Party Cookies
Our website may use third‑party services (such as Wix analytics or embedded tools) that place their own cookies. These providers may collect technical information such as device type, browser, and usage data.
4. Managing Cookies
You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
5. Consent
By using this website, you consent to the use of cookies as described in this policy.